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About Us

Being a hosting customer can be embarrassing - you often need to cope with downtimes and a poor and slow customer service. On top of that, you need to sign at least in 2 places to administer your domain names, billing transactions and your site itself. When we established Chicago Web Hosting, we tried to alter all that.

A Fresh Approach to Web Hosting

The Control Panel is the part of the web hosting platform that the clients in fact see. And 90 percent of the web hosting vendors out there utilize one and the same hosting Control Panel - cPanel. We, however, regard cPanel as being outmoded and tough to use - it simply frustrates our work. That is the reason why we decided to create another hosting Control Panel - the Hepsia hosting Control Panel. It's new, has an ultramodern look and feel and offers billing, domain name and web site management possibilities, so you can manage all facets of your online presence from one single place. Moreover, it has a drag & drop File Manager, so you won't have to resort to a 3rd-party FTP client. Our tests have revealed that the Hepsia web hosting Control Panel works 3 times as fast as other hosting Control Panels! We have also prepared a Control Panel demo account - you can see for yourself how the Hepsia Control Panel works.

A Stable Hosting Platform

Your site must be reachable online. That is the reason why we lean on high-speed hosting servers driven by the successful mix of Linux and Apache. We are also partnering with four excellent datacenter facilities where you can host your web site. This permits us to offer a 99.9 percent server uptime guarantee.

A Customer-Focused Modus Operandi

Last, but most surely not least - we are there for you! We have Live Chat reps who are there to respond to all your pre-sale queries and to help you resolve small technological issues. We have an exceptional 24x7 customer support service. We offer a one-hour trouble ticket response time guarantee, but in most cases our customer support team representatives respond to support tickets in no more than twenty minutes!

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 219637

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

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